Shipping Policy
DOMESTIC SHIPPING:
DRAWERSYSTEMS.COM products that are eligible may be picked up directly at our Miami, FL location, without incurring shipping costs.
We offer two pricing options:
– Local Pickup at our warehouse in Miami, FL -free of charge
– Freight shipping (for lower 48 contiguous states) – paid for by customer.
INTERNATIONAL SHIPPING:
DRAWERSYSTEMS.COM currently does not offer international shipping, to US territories, or APO addresses.
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SHIPPING DAMAGE:
DRAWERSYSTEMS.COM takes precautions in packaging, but shipping damage may occur. Customers should report shipping damage by sending pictures of the damaged item(s) to sales@DRAWERSYSTEMS.COM, including at least one picture of the entire damaged item.
Three steps to address shipping damage:
1. Provide pictures of the damaged item(s) for remake/replacement.
2. Submit required documentation for an insurance claim.
3. Fill out and return a signed affidavit describing the package’s condition upon arrival.
Upon receipt of the necessary documentation, we will initiate the replacement process and start an insurance claim.